Help Desk Hours of Operation

The PWCS DIIT Help Desk is available for chat, email and calls 7:00 AM to 5:30 PM Monday through Friday excluding School Holidays and Code Red days.

If you would like to talk to person to help with your issue please call [phone] during those times and a representative will be happy to help. Press 1 for help with the HUB and 2 for all other requests.

If you would like to open a ticket at any time you can do so at here or email [e-mail]. you can also browse our knowledge base and open a request here.

Tickets will be answered in the order they are received. Your patience and understanding is appreciated as we work to resolve your request promptly.