User Guide for Accessing the PWCS Smart Find Express (Sub Call System)

How to get started with signing into the SmartFind Express (Sub Call System) for first time users:

Step 1.  Call 703.794.2489.  You will hear the welcome message “Welcome to eSchool Solutions.”

Step 2.  Enter your access ID number (Sub ID Badge) without the zeros in front.  At the end of your number add the * key.  The system will request you to enter a PIN.  Your Access ID and Initial PIN are both your badge number with no leading zeros.(i.e., if your access id is “12345” your first time PIN is “12345”)

Step 3.  You will be asked to record your name.  Please record your full name: First Name, Last Name, and Suffix (if applicable).  Record you name, then press the star (*) key.

Step 4.  Next you will hear your callback number.  This is the telephone number that the system will use to call you for available jobs.

• Make sure the number you provide is the number you will most likely answer.

Step 5.  You will be prompted to create a new 4 to 9-digit numeric PIN.  The PIN must be different than your Access ID number.  Enter your NEW 4 to 9-digit numeric PIN then press the (*) key.

• Note: When the system calls you, it will only ask you to enter your PIN followed by the star (*) key. When you call the system, you will need to enter both access ID and PIN.

The above process must be set up first prior to signing into the Smart Find Express via the website.

Below is a video link that demonstrates how to access SFE and how to use the sub call system:

------------->                   https://www.youtube.com/watch?v=LkwmiBZl_UQ                  <-------------

How to sign into SmartFind Express via the website once registered with the phone verification system.

If you have already set up your initial pin using the phone verification system, you can access the SmartFind Express (Sub Call System) via our web interface using the following website:  https://pwcs.sfe.powerschool.com/

Step 1.  When you are first logging in your username will be your PWCS email but without the “@pwcs.edu” Your username will never change for any PWCS site.

Step 2.  If you have never accessed a PWCS computer or created a PWCS network password, you must go to Toolbox at https://toolbox.pwcs.edu/ to update your computer password.  You should receive an email addressed from “PWCS Toolbox” shortly after hire with your PWCS email.  (Check your SPAM folder if you don’t see it).  Do not use the forgot password prompt in SFE, it does not apply to PWCS employees.

Step 3.  Password must be updated every six months.  If you need assistance, contact Tech Support at 703-791-8826.

Note:  If the links in this document have changed or are no longer valid/working let the owner of this article know.